Terms and Conditions | WinCraft

1. Introduction
   These Terms and Conditions (hereinafter: T&C) define the legal framework for using the services provided by the online casino win-craft-casino.org (hereinafter: Provider). The website is operated by Casiworx N.V., a company registered under the jurisdiction of Curaçao (company number: 163922), and regulated by Curaçao eGaming. Payment transactions are processed by Xenith Ltd. (based in Cyprus). By using the website, the user (hereinafter: Player) accepts all provisions outlined in this document.
2. Conditions of Use
   To access and use the platform, the following conditions must be met:

• The player is at least 18 years old
• Online gambling is not prohibited in the player’s country of residence
• All provided data is real and verifiable
• The player is not under any exclusion, self-exclusion, or sanction
  Use of the service is at the player’s own risk. The Provider reserves the right to restrict or deny access at any time.

3. Registration and Account Use
   3.1. Registration: The player must provide valid and verifiable data during registration, including an email address, password, username, and date of birth.
   3.2. Multiple Accounts: A single person may hold only one active account. Multiple registrations (e.g. using different emails or IPs) are strictly forbidden and may result in the blocking of all linked accounts and forfeiture of winnings.
   3.3. Account Security: Players are responsible for safeguarding their account information. The Provider accepts no liability for damages resulting from unauthorized access.
   3.4. Suspension and Termination: The Provider may suspend or terminate an account if there is suspicion of rule violation or fraud, false information was provided, abuse of promotional systems occurred, or any point of these T&C has been breached.
4. Bonus Terms
   4.1. General: The Provider offers various bonuses (e.g. welcome bonus, cashback, free spins, reload offers). Each bonus is subject to specific terms available on the promotions page.
   4.2. Wagering Requirements: Default wager is x40–x70. Maximum bet while using a bonus: 5 EUR. Bonus validity: 10 days. Free spins validity: 24 hours. Max winnings: 10x deposit or bonus amount.
   4.3. Prohibited Actions: Postponing or stacking bonus rounds, combining bonuses, or strategic abuse (e.g. small stakes followed by large bets) are forbidden.
   4.4. Bonus Expiry: If the wagering requirements are not met within the specified timeframe, the bonus and any related winnings will be forfeited.
5. Game Usage
   5.1. Software and Providers: Games are provided by licensed third-party providers (e.g. Pragmatic Play, NetEnt, Play’n GO), and all gameplay is based on certified RNG.
   5.2. Forbidden Practices: Use of bots or automated software, exploiting bugs or system errors, simultaneous login from the same IP without prior approval, manipulating bonus mechanics.
   5.3. Interruptions: In case of technical issues, the last known game state can be restored using server logs. The Provider is not liable for missed winnings caused by device-related errors.
6. Deposits and Withdrawals
   6.1. Accepted Payment Methods: Visa, Mastercard, cryptocurrencies (BTC, ETH, USDT, LTC), Interac (Canada only).
   6.2. Deposit Conditions: Minimum deposit: 5 EUR. Deposits are processed instantly. Some bonuses may only be available for specific payment methods.
   6.3. Withdrawal Conditions: Minimum withdrawal: 20 EUR. Daily limit: 1000 EUR, weekly: 3000 EUR, monthly: 10,000 EUR. KYC verification is required before withdrawal. Verification time: 1–24 hours.
   6.4. KYC Documents: Valid ID (passport, ID card), proof of address (utility bill, bank statement), for crypto: wallet screenshot.
7. Violations and Prohibited Conduct
   The following actions are strictly forbidden:

• Creating multiple accounts
• Fraud, bonus hunting, manipulating IP sharing
• Submitting false documents
• Deliberately violating the T&C
• Account sharing or unauthorized use
  Consequences may include:
• Account suspension or termination
• Forfeiture of balances, bonuses, and winnings
• Permanent ban from the platform
• Reporting to authorities in severe cases

8. Data Protection
   The platform complies with the General Data Protection Regulation (GDPR).

• All data is transmitted via encrypted SSL/TLS channels
• Only data necessary for service provision is collected
• Data is only transferred to third parties when legally required
  Detailed policies are available on the privacy policy page.

9. Jurisdiction and Legal Remedies
   These T&C are governed by the laws of Curaçao. In case of disputes, the player agrees to submit to the exclusive jurisdiction of Curaçao courts. In case of complaints, players must first contact customer support.
10. Policy Changes
    The Provider reserves the right to change these terms at any time. New terms become effective upon publication. It is the user’s responsibility to regularly review the terms.
11. Contact
    Email: [email protected]
    Live chat: available 24/7 in Hungarian
    For privacy inquiries: [email protected]
12. Automated Monitoring
    The platform uses automated monitoring systems to enforce compliance:

• Monitoring bonus use
• Detecting unusual gameplay
• Identifying fraud or multiple accounts
• Blocking suspicious IPs
  The system does not make legally binding decisions without human review.

13. Responsible Gambling
    The Provider supports responsible gambling by offering:

• Deposit and session time limits
• Voluntary temporary or permanent self-exclusion
• Links to help organizations (BeGambleAware, GamblingTherapy)
  More details are available on the responsible gambling page.

14. Technical Errors and Service Interruptions
    In case of errors, outcomes are determined based on the last recorded state. The Provider is not liable for issues related to the player’s device, network, or software. All incidents are logged and may be investigated.